Support and Contact

1. Service Operator

ARTEESA SERVICES LIMITED, a private company limited by shares incorporated under the laws of the Federal Republic of Nigeria on 10 June 2026 with registration number 9604703, whose registered office is at No. 2, Okumade Street, Mokola, Ibadan, Oyo State, Nigeria (operating Arteesa).

Arteesa is a software product owned and operated by ARTEESA SERVICES LIMITED.

2. Contact Channels

• In-app support: available in the Arteesa app where supported.
• General support: hello@arteesa.app
• WhatsApp/Phone: +2348147282100
• Privacy/data rights: hello@arteesa.app
• Abuse/safety reports: hello@arteesa.app
• Account deletion: the Delete Account Request page

3. Postal Address

ARTEESA SERVICES LIMITED (Arteesa)
No 2, Okumade Street, Mokola, Ibadan, Oyo State, Nigeria.

4. Service URLs

• Public website: https://www.arteesa.app
• Artisan web portal: https://artisan.arteesa.app

5. Support Hours and Response Targets

• Business-hours support, Monday-Friday.
• General inquiries: acknowledgment target within 72 hours.
• Refund and dispute matters: initial review target within 3-7 business days after required evidence is received.
• Critical safety matters: prioritized review as soon as practicable.

6. Related Policies

Privacy PolicyTerms of ServiceAccount and Data Deletion PolicyCommunity GuidelinesOn-Site Responsibilities